What To Know

How do New Clients book?

New Clients are required to book the New Client Consult + Treatment. This option takes the guesswork out of deciding which treatment to book and allows for additional time to review all things skin. After your initial consultation and skin analysis, Kendall will explain treatment options that are best suited for your first visit.

Do you take walk-in’s?

SBK Aesthetics is by appointment only.

What is the best way to book appointments?

Through the “Book Now” tab. You can also download the Vagaro app, search SBK Aesthetics and book accordingly. If you need additional help booking, please reach out to Kendall by texting 480.535.3100 or through the Contact Page.

What’s included in each treatment?

All skin treatments include a thorough skin analysis, double cleanse, extractions, and LightStim® LED Therapy. Dermaplaning is not included but may be added to your treatment based on the current condition of your skin.

Can I receive a treatment with a cold sore?

No. Due to the highly contagious nature of cold sores (HSV), appointments must be rescheduled until the area is fully healed.

Treatments such as chemical peels and microneedling may trigger a flare-up. If you have a history of cold sores, an antiviral medication is required prior to treatment. Please note this on your consent form so your treatment plan can be adjusted accordingly.

Can I receive a treatment with a spray tan/ self tanner?

Avoid spray tans or self-tanners on the treatment area for at least 2-weeks prior to your appointment, as they can interfere with accurately assessing your skin phototype. For The Perfect Derma™ Peel and SkinPen® Microneedling, discontinue use 3-4 weeks prior to treatment.

How do I prep my skin before my treatment?

Please avoid excessive sun exposure to the treatment area, as services cannot be performed on actively sunburned skin. Accutane must be discontinued for at least 6-months prior to receiving any skin treatments. If you are using prescription retinoids, please stop use 5-days before your appointment. Botox and filler injections need to be completed 2-weeks prior to facials. For advanced treatments such as The Perfect Derma™ Peel or SkinPen® Microneedling, you will receive specific pre-care instructions tailored to your service.

How do I care for my skin after my treatment?

Avoid working out (sweating) and excessive sun exposure. We suggest to use a clean pillowcase and facial towels post-treatment.

For advanced treatments such as The Perfect Derma™ Peel and SkinPen® Microneedling, you will receive specific post-care instructions tailored to your service.

Can I receive a skin treatment if I am pregnant or breastfeeding?

Absolutely! Your treatment can be customized to ensure it is pregnancy and breastfeeding safe. Please update Kendall if you become pregnant or are currently breastfeeding and she will further educate you on treatment options.

Can I purchase product during business hours?

Yes! If you need a product restock between scheduled treatments, please text 480.535.3100 or email Kendall ahead of time. An invoice will be sent via email for payment. Once completed, your retail bag will be prepared and placed outside the suite door with your name on it for easy pickup.

How do I purchase Gift Cards?

Gift cards are available for purchase online or in person. Physical cards include an insert and envelope for easy gifting, while online cards can be sent directly to your recipient via the “Gift Card” tab. Gift cards may be used toward services or products.

How do I reschedule/ cancel an existing appointment?

Appointments can be rescheduled or canceled through your Vagaro account or via the “View My Appointments” link in your confirmation email. For additional assistance, please reach out through the contact page. For urgent matters, text Kendall at 480.535.3100.

What is your cancelation policy?

Please allow for 24-hours if you need to cancel or reschedule. If you fail to do so, you may be charged 50% of your total service. In the event of a no-show you may be charged 100% of the total service.