What To Know

How do New Clients book?

New Clients are required to book the New Client Consult + Treatment. This option takes the guesswork out of deciding which treatment to book and allows for additional time to review all things skin! After your initial consultation and skin analysis, Kendall will explain treatment options that are best suited for your first visit.

Do you take walk-in’s?

SBK Aesthetics is by appointment only.

What is the best way to book appointments?

Through the “Book Now” tab. You can also download the Vagaro app, search SBK Aesthetics and book accordingly. If you need additional help booking, please reach out to Kendall by texting 480.535.3100 or through the Contact Page.

What’s included in each treatment?

All skin treatments include a thorough skin analysis, double cleanse, extractions, and LightStim® LED Therapy. Dermaplaning is not included but may be added to your treatment based on the current condition of your skin.

Can I receive a treatment with a cold sore?

No. Cold sores are caused by the herpes simplex virus (HSV) and are highly contagious. They typically appear as blister-like lesions around the lips or mouth and may spread to other areas of the face. For your safety and the safety of others, appointments must be rescheduled until the lesion has fully healed.

Stimulating treatments, such as chemical peels and microneedling, may trigger a cold sore. If you have a history of cold sores, it is required that you begin an antiviral medication prior to these treatments. Please note this in the designated area of your consent form so Kendall can create a safe and appropriate treatment plan for you.

Can I receive a treatment with a spray tan/ self tanner?

It is recommended that you avoid spray tans or self tanners on the treatment area for at least two weeks prior to your appointment. These products temporarily alter the skin’s color, which can interfere with accurately assessing your skin phototype during your skin analysis. Proper assessment is essential for creating a safe and effective treatment plan and minimizing risks related to pigmentation or scarring. If you are scheduled for SkinPen® Microneedling or The Perfect Derma™ Peel, spray tans and self tanners must be discontinued three to four weeks prior to treatment.

How do I prep my skin before my treatment?

Please avoid excessive sun exposure to the treatment area, as services cannot be performed on actively sunburned skin. Accutane must be discontinued for at least 6-months prior to receiving any skin treatments. If you are using prescription retinoids, please stop use 5-days before your appointment. If you have received botox injections, please ensure that they are completed 2-weeks prior facials. Filler injections must be completed at least 4-weeks prior to microneedling treatments. For advanced treatments such as The Perfect Derma™ Peel or SkinPen® Microneedling, you will receive specific pre-care instructions tailored to your service.

How do I care for my skin after my treatment?

After your treatment, it is recommended that you avoid working out or excessive sweating for the remainder of the day, though you are welcome to exercise beforehand. Protect the treated area from sun exposure, and plan to use clean pillowcases and facial towels post-treatment.

For advanced treatments such as The Perfect Derma™ Peel and SkinPen® Microneedling, you will receive specific post-care instructions tailored to your service.

Can I receive a skin treatment if I am pregnant or breastfeeding?

Absolutely! Your treatment can be customized to ensure it is pregnancy and breastfeeding safe. Please update Kendall if you become pregnant or are currently breastfeeding and she will further educate you on treatment options.

Can I purchase product during business hours?

Yes! If you need a product restock between scheduled treatments, please text 480.535.3100 or email Kendall ahead of time. An invoice will be sent via email for payment. Once completed, your retail bag will be prepared and placed outside the suite door with your name on it for easy pickup.

How do I purchase Gift Cards?

You can purchase physical gift cards that come with an insert and envelope, making the gift giving process easy and seamless! For physical gift cards, please text 480.535.3100 or email Kendall and she can further assist you. Online gift cards can be purchased through the “Gift Card” tab up top. Online gift cards will be emailed to whoever you wish to gift them to. Gift cards can be used towards services or product purchases!

How do I reschedule/ cancel an existing appointment?

You can easily reschedule/ cancel your appointment(s) through your Vagaro account. There is also is a direct link “View My Appointments” in your appointment confirmation email that will allow you to make edits accordingly. If you need further assistance on the above, please reach out via the contact page. For urgent matters, please text Kendall at 480.535.3100 and she will get back to you as soon as possible!

What is your cancelation policy?

Please allow for 24-hours if you need to cancel or reschedule. If you fail to do so, you may be charged 50% of your total service. In the event of a no-show you may be charged 100% of the total service.